Effective Date: April 11, 2026 | Last Updated: April 25, 2026
This Data Processing Agreement (“DPA”) is entered into between Trade Digital LLC d/b/a Interprivo (“Processor”) and the customer entity that has accepted Interprivo's Terms of Service (“Controller”). This DPA governs Interprivo's processing of Personal Data on behalf of the Controller in connection with the Interprivo platform.
Interprivo processes Personal Data only on the documented instructions of the Controller, including for real-time interpretation, session management, billing, optional telephony, optional recordings, and related support operations needed to deliver the contracted service.
Interprivo implements technical and organizational measures designed to protect Personal Data, including:
The following public list reflects the providers currently wired into the product codebase. Some are always on, while others are feature-conditional and only process data when the related capability is enabled.
| Sub-processor | Role | Data Involved | When Used |
|---|---|---|---|
| InsForge | Application database, authentication, storage, and server-side functions | Account details, session data, transcripts, summaries, usage records, private files | Core platform for every workspace |
| Vercel | Hosting, edge delivery, cron execution, and deployment infrastructure | Application traffic, request metadata, deployment and runtime logs | Core website and API delivery |
| LiveKit | Realtime media transport, room signaling, and optional recording orchestration | Live audio packets, room and session metadata, optional recording artifacts | Browser and live-room interpretation |
| Deepgram | Speech-to-text transcription and language detection | Live audio, transcript text, language and confidence metadata | Speech interpretation pipeline |
| Anthropic | Primary large-language-model translation and summarization | Transcript excerpts, prompts, glossary context, generated summaries | AI translation and intelligence features |
| OpenAI | Fallback LLM translation and selected AI features | Transcript excerpts, prompts, glossary context, generated summaries | Fallback or feature-specific AI tasks |
| ElevenLabs | Speech synthesis for translated audio output | Translated text and voice selection settings | Spoken audio output is enabled |
| Vapi | Voice agent orchestration, PSTN call control, and end-of-call reports | Call metadata, phone numbers, audio or transcript report payloads | Phone-based interpreting flows |
| Twilio | Dedicated phone number provisioning and PSTN carrier services | Business phone numbers, caller and callee metadata, routing data | Dedicated numbers or Twilio-backed calling are enabled |
| Stripe | Subscription billing, checkout, invoices, and payment method vaulting | Billing identity, plan selection, invoices, payment references | Paid plans, checkout, or invoicing |
| Upstash | Redis caching, rate limiting, and queued job delivery | Cache keys, rate-limit identifiers, retry job payloads | Redis or QStash-backed features are configured |
| Resend | Transactional email delivery and contact or audience management | Recipient emails, invite or contact content, lifecycle email data | Email and contact capture flows are used |
| Sentry | Error monitoring and diagnostics | Exception payloads, request context, debugging metadata | Error monitoring is enabled |
| PostHog | Product analytics and usage telemetry | Client identifiers, page views, product usage events | Analytics is enabled |
| Slack | Operational alerts, low-NPS notifications, and human escalation dispatch | Alert text, escalation metadata, feedback summaries | Slack webhooks are configured |
| PagerDuty | Incident alerting and on-call escalation | Critical incident payloads and operational context | PagerDuty routing is configured |
| hCaptcha | Bot and abuse protection | IP, device, and browser interaction signals for risk scoring | Protected signup or form flows |
The Controller will be notified of material changes to this public list before a newly added sub-processor begins handling Customer Personal Data.
Interprivo also publishes a shared service inventory used for legal, operations, and deployment review so the same source backs every disclosure surface.
Interprivo provides mechanisms to help Controllers respond to data subject requests.
By default, live audio is processed in transient memory for interpretation rather than intentionally stored as raw audio by Interprivo. Transcripts, summaries, usage records, and other stored workspace data remain available until deleted by the Controller or removed during account deletion, subject to applicable legal retention requirements. If the Controller enables recording-related features, audio recordings or recording URLs may also be retained until deleted.
Some sub-processors used by Interprivo operate in the United States or across multiple regions. Where Personal Data is transferred from the EEA, UK, or Switzerland to jurisdictions without an adequacy decision, Interprivo relies on contractual safeguards such as Standard Contractual Clauses or equivalent lawful transfer mechanisms.
In the event of a confirmed Personal Data breach affecting Controller data, Interprivo will notify the Controller without undue delay and provide information reasonably necessary for the Controller to meet its own legal obligations.
For DPA-related inquiries, a signed copy request, or a data-protection concern, contact privacy@interprivo.net.